“Where to register remote class complaints?” Hanyang University opens the Course Quality Improvement Center
For the improvement of course operation and communication between professor, student, and administrative department
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Hanyang University opened the ‘Course Quality Improvement Center’ on August 28.
It was created to enhance the operation of courses and the communication between professors, students, and administrative departments as the COVID-19 situation persists, while diverse class types such as the face-to-face class, the non-face-to-face class, and mixed classes continue on. From September 1st (Tuesday), the Course Quality Improvement Center, a complaint solving system for courses, will be in operatioin.
With the system, fast complaint handling is possible by gathering comments from students and professors, and providing answers from professors and administrative departments. Additionally, answers must be provided within 48 hours after question registration. Instructors and students can choose anonymity (optional) to freely give their own opinions.
Log-in to the HY-in Portal, access 「MY Home-My lecture room」 choose the course and question type to receive answers in 48 hours. PC and mobile applications are all available and the courses are based on those registered/in charge of.
Global News Team
Translation by: Park Gyeong-min
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